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HollowPoint Protective Services Estate Protection Team will provide professional services of the highest quality for Estates, Homes, and Gated Communities both with live-in residence and absentee owners. The Estate Protection Team has been established to maintain the highest standards of professionalism in each service we perform. Services are provided to estates owned by clients or corporations who need more than routine alarm security and monitoring services. The Estate Protection Team provides professional comprehensive services; be it basic, very intricate, or the provision of consultations.
The Complete Concept
The overall concept of HollowPoint Protective Services is to offer a comprehensive security service that meets the basic, the specialized, and even the individualized needs of our clients. Our function is to be a professional, single source security service offering a full range of integrated services and abilities associated with Estate, Home, and Personal Protection. Our service is provided as a single agency solution to manage all related security concerns, rather than a client coordinating with many or multiple entities when it comes to Estate, Home, and Personal Protection needs; we stand ready to seamlessly serve all needs.
As a single source security agency we impress our clients by providing numerous professional services of the highest quality. We have established and maintained the highest standards of professionalism in each service we perform and provide. We aim to provide our clients a comprehensive, sound, and integrated solution to all their security needs associated with Estate, Home, and Personal Protection.
Property Maintenance
Property Protection
Client Protection
Protection of Visiting Guest
Client Representation
Inspection and Equipment Maintenance
The Estate Protection Teams security plan requires agents to conduct daily inspections of the property, both exterior and interior. This is not a door-handle-shake inspection, but a systematic walk-through of every building and room including the grounds surrounding the house. A checklist will be strictly followed to ensure coverage of all areas and equipment.
Separate files will be maintained on all equipment, including emergency generator, fire and alarm systems, vehicles, and all major appliances requiring preventive maintenance. Files will contain the prescribed maintenance schedule, operational manuals, warrantee agreements and maintenance logs.
Maintenance logs will be maintained on all operational systems: electrical, plumbing, heating, air conditioning, and security systems. Maintenance will be conducted according to operational manual specifications and checklists kept as a record of tasks completed.
All defects or failures of equipment or systems will be attended to immediately and according to prescribed methods. Repairs will be made expeditiously and costs managed according to agreed-upon budget line.
During non-occupancy, all heating and plumbing systems will be kept at the minimal levels to keep the interior above freezing in winter and ambient temperatures during the summer. The estate will be ready for immediate occupancy 365 days a year.
Background Investigations of House Personnel
The Estate Protection Team is capable of conducting an extensive criminal, credit, and psychological profile of employees should the client deem it necessary or require it as part of the Estate Security Plan. In most cases, with the exception of a detailed psychological profile, a background investigation can be conducted within a twenty-four hour period.
House Cleaning
The Estate Protection Team will arrange and schedule for all required house cleaning for every building on the property. A housekeeper or housekeepers, as required, will be on hand each day during visits and we will try to ensure that they are to be the same people each visit.
Great care will be taken when choosing a housekeeper, as work ethic, efficiency, integrity, and discretion are essential. The housekeeper chosen will typically be an acquaintance of the Estate Protection Team and will come with excellent references. Housekeepers, like all contractors, will sign a confidentiality agreement and concede to a background investigation.
Each building will receive a thorough cleaning by the contracted housekeeper before and after each visit. During non-visit periods, The Estate Protection Team can be responsible for maintaining a clean property.
On special request or special arrangement in-home health care is an additional service that may be provided either long term or short term as dictated by client needs.
On special request or special arrangement live-in staff can be arranged or screened to meet the year round up keep and security needs of the client.
Landscaping
The Estate Protection Team will arrange and schedule for all required architectural landscaping. Visits will be managed with a focus on security, confidentiality, and client needs. All architectural landscaping will be done in strict accordance with plans by the landscape architect, after consultation and approval from the owners or their representative. Architectural landscaping will be contracted unless The Estate Protection Team can do it completely and aesthetically.
Maintenance of the lawn, planted trees, shrubs, etc. will be contracted or conducted by The Estate Protection Team. The Estate Protection Team can maintain the sprinkler systems on a daily basis with the same rigor as all other property maintenance programs. Pumps, lines, and sprinkler heads will be monitored and replaced as needed. If the equipment fails, irrigation companies will be called and the system restored to operation immediately.
Expense Account, Purchases and Expense File
The method of maintaining an expense account and procedures for purchasing needed supplies are to be worked out upon consultation with the client or an agent assigned by the client. Careful records, receipts and strict accounting procedures will be followed when using client funds for property maintenance.
Reporting procedures and frequency of reports will be developed in consultation with the client or assigned agent.
Reports will include, but are not limited to:
Property Status and Condition
Budget Status Report
Unusual Incident Report
Pre-Visit Readiness Report
Current Threat levels and local security concerns
Property Protection
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